Delivery Rates
One flat delivery fee per order, whatever the size. Your exact cost is shown at checkout once you enter your postcode.
| Area |
Delivery |
Free over |
| Melbourne metro |
$10 |
$150 |
| Outer Melbourne |
$20 |
$150 |
| Geelong & Mornington Peninsula |
$15 |
$150 |
| Sydney & Adelaide metro |
$15 |
$150 |
| Brisbane, Gold Coast, Byron Bay & inner Canberra |
$20 |
$150 |
| Perth metro, Hobart & Launceston |
$20 |
$250 |
| Regional VIC, NSW, SA & ACT |
$20 |
$250 |
Most metro deliveries travel climate controlled with our specialist wine courier.
We don't currently deliver to the Northern Territory, regional Queensland, regional WA or regional Tasmania. Email hello@mountainandrow.com.au and we'll see what we can do.
We are online only and are not able to offer Click & Collect at this time, sorry! Delivery is only available on business days, and we are unable to deliver to PO Boxes.
Our Delivery Policy
- Melbourne metro orders placed before 12:00 pm will be dispatched same day, though delivery times may vary depending on our logistics partners.
- Sydney Metro and other interstate orders are dispatched promptly but delivery times will depend on carrier availability — please allow 2–5 business days.
- Our team is human and our carriers are too, so please allow a margin of error.
- Please provide short delivery instructions in the "Apartment, unit & delivery instructions" line at checkout — particularly if you live in an apartment block or complex. Clear instructions help us get your wine to you first time, every time.
- Please note that in most cases a signature is required on delivery.
- Our delivery partners will verify ID upon receipt and will not leave alcohol with anyone under 18 or anyone who is intoxicated.
- Our products are carefully packaged in custom made carriers and boxes.
- We lovingly transport our wines to ensure they arrive safely. Most Melbourne orders are hand delivered by our in-house team, while others are routed via third-party carriers.
- We have freight insurance. In the rare instance that a bottle is damaged, please take a photo upon receipt and send it to hello@mountainandrow.com.au within one hour of accepting the parcel to comply with insurance requirements. We apologise for any inconvenience.
Summer Deliveries
During the Australian summer we may delay dispatch when extreme heat is forecast, using Bureau of Meteorology data to guide our decision. We only do this when necessary to protect your wine. If you choose to proceed with delivery during extreme heat, please mention this in the order note in your cart. Mountain & Row cannot be responsible for wine that spoils due to high temperatures during transit.
Payment & Currency
All prices are in Australian dollars (AUD) and include GST. We accept American Express, Apple Pay, Google Pay, Mastercard, Visa, PayPal and Shop Pay.
